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What is Jeep Wave® Customer Care?

2020 Jeep Wrangler Steering Wheel

If you’ve recently purchased a new Jeep, you have probably heard of the Jeep Wave® Customer Care. But, what is Jeep Wave® Customer Care? The Jeep Wave® program is an owner loyalty program that provides Jeep drivers with 24/7 support. Made standard across all Jeep models in 2021, whether you want a Jeep Cherokee or a Jeep Compass you can look forward to all of the benefits this program has to offer. Learn more about Jeep Wave® with Cornerstone Chrysler Dodge Jeep Ram, below! 


What are the Benefits of Jeep Wave®? 

Rogers drivers who take home a new Jeep can enjoy all of the benefits that Jeep Wave® provides. Although, you may be wondering what is included in this program. Take a look at some of the perks of the Jeep Wave® program, below:

  • No additional maintenance costs: Your first three oil changes and tire rotations are covered during the first three years of your Jeep ownership. These maintenance tasks will be taken care of by certified Chrysler, Dodge, Jeep, Ram technicians. 
  • Premium vehicle protection: If your car ever needs repairs that will take a few days to complete, Jeep Wave® provides you with a no-charge, same-day vehicle rental. You’ll also have access to trip interruption coverage up to $1,000 and 24/7 roadside assistance for the duration of your 5-Year/60,000-Mile Powertrain Limited Warranty period.
  • 24/7 support: As you’re driving throughout Rogers, you may have questions regarding your vehicle or need to schedule service. All you have to do is call 844-JEEP-WAVE and a representative will tend to your inquiry. 
  • Access to VIP treatment: As a member of the Jeep Wave® program, you’ll get access to at Jeep®Brand events across the country. 

Frequently Asked Questions Regarding the Jeep Wave® Program

If you have any questions about Jeep Wave®, please don’t hesitate to reach out to our team! We’ll be more than happy to help you better understand this amazing loyalty program so you can take advantage of all of its perks. In the meantime, here are some questions we’re frequently asked by Anoka shoppers:

Q: Who is eligible for this program?

A: Starting in 2021, every Jeep in the lineup is eligible for the Jeep Wave® program. If you own an older Jeep–specifically from model years 2016-2020–you can still enroll your vehicle in the program.

Q: When does the Jeep Wave® program begin? 

A: Your Jeep Wave® membership begins on the vehicle’s in-service date. If you purchase a Jeep Wave® membership for an older model, it starts on the date of the membership purchase. 

Q: Can you renew your Jeep Wave® membership?

A: Yes! Coon Rapids can renew their membership using the buy-in function on the owner site or by visiting us here at Cornerstone Chrysler Dodge Jeep Ram. 

Q: Can you get a refund if you sell your Jeep or if it’s totaled in an accident? 

A: If you purchased a Jeep Wave® membership, you’re entitled to a full refund within 60 days of purchase as long as you have not used any of the benefits. Drivers who are automatically enrolled in this program are not eligible for a refund. 

Learn More About Jeep Wave® at Cornerstone Chrysler Dodge Jeep Ram

If you’re still asking, “what is the Jeep Wave® program,” or you have more questions regarding the program, turn to the experts at Cornerstone Chrysler Dodge Jeep Ram. We look forward to helping you access all of the benefits this membership offers! Just give us a call at (763) 441-2300 or stop by our dealership located near Coon Rapids.


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